Bad vs. Good Bartending Service
1. When a customer has just been seated at a bar, the bartender should STOP IMMEDIATELY his or her friendly chit-chat(which is PLAYING on the job) and SERVE the customer.
2. When the bartender gets the order, that bartender SHOULD NEVER get ANYONE ELSE'S order such as a beer and serve them BEFORE they start making a mixed drink for a customer that ordered BEFORE that other person ordered. The FIRST person was FIRST, so serve them FIRST. I have had this lady bartender at a night club get my white russian order, then proceeded to the OPPOSITE side of the bar to get another person's order, which happen to be a beer and she even opened it BEFORE she even got the glass out to make my white russian. I ordered FIRST, NOT that other customer. That was just SO MEAN of her to do that. She made me stand there LONGER to serve that other customer a beer, when he ordered AFTER me. ZERO respect for going out of order, so ZERO tip.
3. Don't stop in the middle of making a customer's drink to chit-chat. If the bartender wants to talk, do it either WHILE the bartender is fixing the drink or AFTER, but don't interrupt someone's time that could be drinking their drink faster, that's just NOT right. I had a few times that happened to me. I asked for a white russian, and the lady bartender stops RIGHT in the middle of making my white russian BEFORE she poured the milk to stop completely to just chit chat. She got ZERO tip for being rude to a customer. It's HER JOB to serve the public, NOT to play around. Another time, it was around Mardi Gras time at TGIFridays. I was sitting at the bar and the guy bartender STOPS making my margarita to tell this lady customer that was sitting at the bar about mardi gras stuff. He got ZERO too for PLAYING ON THE JOB. He should be either talking WHILE he makes my drink or talk AFTERWARD, but NEVER, EVER, interrupt someone's order. That's just RUDE and SELFISH. CUSTOMER'S ORDERS COME FIRST!
4. A customer walks in, side work such as filling beers into a refrigerator or bussing the counter should be done AFTER the bartender serves the customer. This lady bartender kept putting in bottles of beer into a refrigerator instead of SERVING the customer. She got zero for putting side work first and the customer last. Customers are FIRST!
5. As far as tipping goes, I think one beer is not tip worthy. All the bartender does it undo the cap. WOW, that's SO much service, NOT! There's more work in filling a cup of soft drink at McDonalds, than taking a cap off a beer. Maybe 3 beers would be enough service for a small tip. It's not like it takes that much to pull a cap off and hand it to the customer.
6. Bartenders SHOULDN'T be taking a shot of alcohol on the job BEFORE serving someone that is waiting patiently to be served. One time a bartender took a shot of some alcohol with a customer, when I had just walked to the bar BEFORE he took the shot. He should have served me(the customer), then took his shot. CUSTOMERS COME FIRST!
7. The bartender shouldn't be making the phone a priority before the customers that are waiting to be served. So the bartender can't get to the phone, he or she is not a super woman or super man. Bartenders can only do so many things at once. If I just ordered a margarita, I shouldn't have to wait for a bartender to answer the phone instead of making my drink. He or she should either be talking on the phone WHILE he or she is making the drink or AFTER, but don't interrupt someone's order for someone else that called AFTER the person that just requested something. I find that to be rude.
8. The bartender shouldn't be making other things more important than the customer like eating or smoking. I have had both things happen to me. It's not right to make me wait for the bartender to finish eating or smoking. They should stop IMMEDIATELY to serve the customer, not to just think of THEMSELF.
2. When the bartender gets the order, that bartender SHOULD NEVER get ANYONE ELSE'S order such as a beer and serve them BEFORE they start making a mixed drink for a customer that ordered BEFORE that other person ordered. The FIRST person was FIRST, so serve them FIRST. I have had this lady bartender at a night club get my white russian order, then proceeded to the OPPOSITE side of the bar to get another person's order, which happen to be a beer and she even opened it BEFORE she even got the glass out to make my white russian. I ordered FIRST, NOT that other customer. That was just SO MEAN of her to do that. She made me stand there LONGER to serve that other customer a beer, when he ordered AFTER me. ZERO respect for going out of order, so ZERO tip.
3. Don't stop in the middle of making a customer's drink to chit-chat. If the bartender wants to talk, do it either WHILE the bartender is fixing the drink or AFTER, but don't interrupt someone's time that could be drinking their drink faster, that's just NOT right. I had a few times that happened to me. I asked for a white russian, and the lady bartender stops RIGHT in the middle of making my white russian BEFORE she poured the milk to stop completely to just chit chat. She got ZERO tip for being rude to a customer. It's HER JOB to serve the public, NOT to play around. Another time, it was around Mardi Gras time at TGIFridays. I was sitting at the bar and the guy bartender STOPS making my margarita to tell this lady customer that was sitting at the bar about mardi gras stuff. He got ZERO too for PLAYING ON THE JOB. He should be either talking WHILE he makes my drink or talk AFTERWARD, but NEVER, EVER, interrupt someone's order. That's just RUDE and SELFISH. CUSTOMER'S ORDERS COME FIRST!
4. A customer walks in, side work such as filling beers into a refrigerator or bussing the counter should be done AFTER the bartender serves the customer. This lady bartender kept putting in bottles of beer into a refrigerator instead of SERVING the customer. She got zero for putting side work first and the customer last. Customers are FIRST!
5. As far as tipping goes, I think one beer is not tip worthy. All the bartender does it undo the cap. WOW, that's SO much service, NOT! There's more work in filling a cup of soft drink at McDonalds, than taking a cap off a beer. Maybe 3 beers would be enough service for a small tip. It's not like it takes that much to pull a cap off and hand it to the customer.
6. Bartenders SHOULDN'T be taking a shot of alcohol on the job BEFORE serving someone that is waiting patiently to be served. One time a bartender took a shot of some alcohol with a customer, when I had just walked to the bar BEFORE he took the shot. He should have served me(the customer), then took his shot. CUSTOMERS COME FIRST!
7. The bartender shouldn't be making the phone a priority before the customers that are waiting to be served. So the bartender can't get to the phone, he or she is not a super woman or super man. Bartenders can only do so many things at once. If I just ordered a margarita, I shouldn't have to wait for a bartender to answer the phone instead of making my drink. He or she should either be talking on the phone WHILE he or she is making the drink or AFTER, but don't interrupt someone's order for someone else that called AFTER the person that just requested something. I find that to be rude.
8. The bartender shouldn't be making other things more important than the customer like eating or smoking. I have had both things happen to me. It's not right to make me wait for the bartender to finish eating or smoking. They should stop IMMEDIATELY to serve the customer, not to just think of THEMSELF.
posted by Springs1 at 2:37 PM
111 comments
